I am not Amazon. I am a very tiny business that can't absorb the costs of your mistakes. Let's save ourselves the headaches and avoid making mistakes in the first place.
A size chart of shirts can be found here.
BigCartel doesn't let me give multiple shipping options, so to keep costs as low as possible, things are shipped in the least expensive way possible by default. I don't have tracking numbers, and express shipping isn't available.
Being a one-woman operation, I don't ship orders every single day. Please allow three weeks for US orders and four for international delivery.
If you need something faster, things can be arranged before you place your order. Contact me at megan at rosalarian dot com to make arrangements.
International orders MUST use your legal name. Customs gets real persnickety about this.
International orders cannot be sent to a PO Box.
Please double check your address before completing your order, especially if you're using PayPal. PP has a way of overwriting your address with an old one.
If you do realize you've put in the wrong address, you have 24 hours to contact me at megan at rosalarian dot com to change it.
If you put in the wrong address and don't fix it before it ships, no refund will be given. When/if the item is returned to sender, I can ship it to the correct address after you re-pay for shipping.
Certain items, such as one of a kind drawings or other commissions, cannot be replaced. If they get shipped to the wrong address and they aren't returned to me, there's nothing I can do.
You can't return something just because you've decided you don't like it.
If something is damaged, please contact me with photos of the damaged items.